SHIPMENT AND RETURN
eveprjct provides express worldwide shipping.
​
Duties for countries outside the European Union will not be included in the total payment and will not be paid by eveprjct.
It will be the customer's responsibility to pay the duties, if they are present in their country, at the time of delivery of their package.
In the event that the duties are not paid, the goods will not be delivered and will go into storage.
Subsequently it will be returned to eveprjct which will not take charge of the additional costs for the return.
These cost will be deduced from the customers' final refund.
Due to local customs policies, some shipments can be considered as commercial imports and not for personal use. Commercial imports require the intervention of a broker to issue the package and in this case customers will be required to choose a broker and pay for the customs clearance service. Unfortunately, the costs related to the disbursement through brokers are charged to the customer.
For information and assistance, please contact us at support@eveprjct.com
eveprjct ships worldwide using GLS, DHL and FEDEX.
​

AVAILABLE ITEMS
Items that are already available will be dispatched in 5-7 business days (Monday-Friday) following order completion.
During sales or special promotions, processing times may be longer.
Estimated transit time after dispatch:
​
USA and Canada: 10-14 business days, according to the final destination
Europe – European Union: 5-10 business days for major cities / 7-12 business days for remote areas
Europe – Non-European Union : 7-12 business days for major cities / 7-12 business days for remote areas
Latin America: 10-14 business days
Asia and the Middle East: 10-14 business days
Australia and Oceania: 10-14 business days
​
eveprjct cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of eveprjct.
​
Please note, couriers do not make deliveries or pick-ups on the following Italian holidays:
January 1

January 6
Easter and Easter Monday
April 25
May 1
June 2
August 15
November 1
December 8
December 25
December 26
​SHIPMENT TRACKING
When the order is shipped, Clients receive a message from the courier specifying the tracking number.
In the event of delays in Customs, Clients will be notified directly by the courier and/or eveprjct.
​
SUCCESSFUL SHIPMENT DELIVERY
Upon delivery of every order, Clients are asked to inspect the box carefully BEFORE signing for the delivery. eveprjct packages are carefully sealed. If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package. In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact eveprjct at support@eveprjct.com.
If the package is damaged or if an item is missing from inside, the packaging must be kept for further verification.
Any claim regarding damages, missing merchandise and/or delivery to the wrong address, must be received by eveprjct within 10 days from the order’s delivery date on the carrier’s website, otherwise the claim will not be accepted.
If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the Client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the eveprjct commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.
​SHIPMENT INSURANCE
eveprjct shipments are insured against theft and accidental damage at no additional cost to the Client. Once the shipment reaches the destination, the goods are no longer insured.
PRIVACY POLICY
POLICY FOR PROCESSING OF PERSONAL DATA
Pursuant to and by the effect of Article 13 of the European Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION – GDPR).As required by the General Data Protection Regulation of the European Union (GDPR 2016/679, Article 13), before proceeding with processing, the interested party (User of the website www. eveprjct.com) is informed that personal data collected through the website are subject to processing by the Company through IT and/or telematic tools, for the purposes indicated in this policy.To this end, the User is presented with the Privacy Policy prepared by eveprjct (hereafter as “ eveprjct” or “the Company” or “the Data Controller”), creator and promoter of the activities available on the website www.eveprjct.com
​
Legal Basis and Purpose of Processing
The personal data provided by the User when browsing the website www.eveprjct.com are processed by the Data Controller in accordance with the current regulations for the protection of personal data.
The legal basis of the processing is identified in the provision of its services by the Company, in the management and facilitation of the website, as well as in the establishment, execution and possible termination of online sales contract concluded between the parties, and in the obligations of the same contract connected either directly and/or indirectly deriving from it.
The processing of your personal data by eveprjct is aimed at pursuing the following purposes:
​
1) SUBSCRIPTION TO THE eveprjct NEWSLETTER: In the case that you decide to subscribe to the “ eveprjct Newsletter”, only after your express and specific consent, your personal data will be processed by the Data Controller for sending of commercial or promotional communications, relative updates, for example, to the latest trends, new arrivals, exclusive offers, special events and promotions. To unsubscribe from the newsletter simply click on the unsubscribe link at the bottom of the emails received or by writing to SUPPORT@ EVEPRJCT.com.
The Data Controller, to compare and where possible improve the results of marketing communication, uses systems for sending newsletters and promotional communication which are equipped with a reporting mechanism. This mechanism reports the number of readers, openings and clicks, the type of device used to read the communication (desktop, mobile), the number of pending users who have not yet confirmed registration, the number of emails sent by date/hour/minute, the detail of the emails delivered compared to those sent, the list of unsubscribers from the newsletter, the number of openings of emails and clicks on individual links, problems displaying the message, link tracking (i.e. the number of clicks made on links contained in the message) and click tracking (which links were clicked upon). This data is used for the purpose of comparing, and where possible improving, the results of marketing communication.
​
2) REGISTRATION ON eveprjct.com: In the case that you decide to register on the website www.eveprjct.com, only after your express and specific consent, personal data will be processed by the Data Controller for the purpose of registration on www.eveprjct.com In particular, in providing your name, last name, email address and the setting of an access password, these will be processed for the creation of your personal account, to speed up the purchase process, to allow you to view the status of orders and receive updates on purchases made, as well as change personal settings and update your account, view the history of returns and requests for the exchange of goods, save favorite items in your Wishlist.
​
3) ONLINE SHOPPING ACTIVITIES: The personal data you provide will be used for the establishment, management, execution and/or conclusion of the online sales contract. The data you provide will be processed by the Data Controller for the purpose of managing the purchase order with reference to, for example, payment, shipment, management of returns, customer support, administrative and accounting purposes related to the management of the order and the fulfillment of obligations under the current legislation. In case of payment by credit card, the fundamental information for the execution of the transaction (credit/debit card number, expiration date, security code) will be processed by Banca Sella or, possibly, by companies in charge of the anti-fraud control using an encrypted protocol and without any third parties being able to access it in any way. This information will never be displayed or stored by the seller eveprjct.
​
4) PROFILING OF THE PHYSICAL PERSON: Only after your express and explicit consent, the personal data you provided may be processed by the Data Controller for profiling activities, or analysis of your preferences aimed at creating personalized content and offers.
Nature of Processing
In relation to the purposes referenced in point 1) of the previous section, providing your personal data and consent to its processing is optional. Failure to provide consent will make it impossible for eveprjct to allow you to subscribe to the “ eveprjct Newsletter”, to send commercial or promotional communications, updates on, for example, latest trends, new arrivals, exclusive offers, special events and promotions.
If you decide to proceed with the newsletter subscription through the section of the website solely dedicated to this activity, the provision of your personal data and consent to their treatment is mandatory.
Failure to provide the consent will make it impossible for eveprjct to allow you to subscribe to the “ eveprjct Newsletter”, to send commercial or promotional communications, updates on, for example, latest trends, new arrivals, exclusive offers, special events and promotions.
In relation to the purposes referenced in point 2) of the previous section, providing your personal data and consent to its processing is mandatory.
Failure to provide consent will make it impossible for eveprjct to allow you to register with www.eveprjct.com, create a personal account, speed up the purchase process, view the status of orders and receive updates on purchases, the possibility to update personal settings and account preferences, view the history of returns and exchange requests, save favorite items in the Wishlist or to enroll in later, if you so wish, the loyalty program
In relation to the purposes referenced in point 4) of the previous section, providing your personal data and consent to its processing is mandatory.
Failure to provide the consent will make it impossible for eveprjct to proceed with the establishment, management, execution and/or conclusion of the online sales contract, therefore making it impossible to perform, for example, activities related to payment, shipment, management of returns, customer support, administrative and accounting purposes related to the management of the order and the fulfillment of obligations under current legislation.
In relation to the purposes referenced in point 5) of the previous section, providing your personal data and consent to its processing is optional.
Failure to provide consent will make it impossible for eveprjct to perform profiling activities, or to perform analysis of your preferences aimed at creating personalized content and offers.
Personal Data Processing – The Data Controller processes the personal data provided by the User when browsing the website www.eveprjct.com, in the event of any registration/subscription to the services/programs made available by eveprjct and/or the possible purchase of goods made available by eveprjct. Examples of personal data are name, last name and email address, in addition to the data necessary for the conclusion of the online sales contract, such as: the functional data for the execution of payment, shipment and exchange of purchased goods.
Methods of Processing and Storing Data – The processing of personal data is performed by the Data Controller in compliance with the provisions of the current legislation on Privacy. The Data Controller processes personal data using IT and/or telematic tools and with organizational and logical procedures strictly related to the purposes indicated in this policy, as well as adopting the appropriate security measures to prevent access, disclosure, unauthorized modification or destruction of personal data, its loss and its illicit and incorrect use. However, the Company cannot guarantee its Users that the measures taken for website security and the transmission of data and information on the website are capable of limiting or excluding any risk of unauthorized access or loss of data by devices pertaining to the User. For this reason, it is suggested that the Users of the website make sure that their computer is equipped with adequate software to protect the transmission of data (such as updated antivirus) and that its Internet provider has adopted appropriate measures for the security of the transmission of data on the network. The Company also undertakes to process the data according to the principles of correctness, lawfulness and transparency, to collect the data to the extent necessary and exact for processing and to allow its use only by personnel for authorized purposes. The management and storage of personal data acquired will take place in archives or on servers located within the European Union owned by the Data Controller and/or by third-party companies appointed as External Data Processor for processing and, in any case, currently located in Italy.
In relation to the different purposes for which data is collected, personal data will be kept for the time strictly necessary to achieve that purpose and, in any case, in accordance with the current relevant regulations.
In any case, the Company will take care to avoid the use of data indefinitely by proceeding, on a regular basis, to verify appropriately the effective permanence of the interest of the User to which they refer.
Transfer of Data Abroad – The management and storage of personal data will be carried out on servers of the Owner and/or third-party companies duly appointed as External Data Processors located within the European Union.
Your personal data may be transferred abroad, in accordance with the provisions of current legislation, even in countries outside the European Union.
The transfer to countries outside the EU, in addition to cases in which this is guaranteed by an Adequacy Decisions by the Commission, is carried out in such a way as to provide appropriate and opportune guarantees pursuant to Articles 46, 47 or 49 of the Regulation.
Rights of Interested Party – As the interested party, you may exercise, at any time, the rights provided to you in Articles 15, 16, 17, 18, 20 and 21 of the GDPR which, in particular, confer the rights to:
a) Obtain from the Data Controller, pursuant to Article 15, confirmation of the existence or not of personal data being processed and, in this case, obtain access to the data and information such as: (i) the purposes of the processing; (ii) the categories of personal data; (iii) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients located in Third Countries or International Organizations; (iv) when possible, the retention period of the personal data provided or, if not possible, the criteria used to determine this period;
b) Obtain from the Data Controller, pursuant to Article 16, the correction of inaccurate personal data without undue delay; taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, by providing an additional declaration;
c) Obtain from the Data Controller, pursuant to Article 17, the deletion of their personal data without undue delay. The Owner has the obligation to cancel, without undue delay, personal data if there is one of the reasons indicated in paragraph 1 of Article 17;
d) Obtain from the Data Controller, pursuant to Article 18, restriction of processing when one of the hypotheses governed by paragraph 1 of Article 18 occurs;
e) Obtain from the Data Controller, pursuant to Article 20, the portability of data or to receive in a structured, commonly used and machine-readable format, their personal data provided to a Data Controller. The Data Subject also has the right to transmit such data to another Data Controller without impediments by the first Data Controller to whom it has provided them, if the conditions indicated in Article 20 paragraph 1 are met. Finally, the Data Subject has the right to obtain the direct transmission of personal data from one Data Controller to another, if technically feasible;
f) Object to, in whole or in part, pursuant to Article 21, the processing of their personal data.
​
To exercise these rights, the User can send their requests to support@eveprjct.com
It should also be noted that the Data Subject has the right to revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the revocation, without prejudice to the consequences indicated above regarding a refusal to provide such personal data. The Data Subject also has the right to lodge a complaint with a Control Authority.
You can make requests regarding these rights by sending an email to support@eveprjct.com
eveprjct will respond to requests made by the interested party within one month, except in cases of particular complexity, for which it may take up to a maximum of three months. In any case, the Data Controller will provide the interested party with the reason for the delayed response within one month of the request. The outcome of the request will be provided in writing or in electronic format. In case of request for rectification, cancellation and limitation of processing, the Data Controller will communicate the results of the requests received by the Data Subject to each of the recipients of their data, unless this proves impossible or involves a disproportionate effort.
The Company specifies that a contribution may be requested from the Interested Party if the applications manifest to be unfounded, excessive or repetitive; in this regard, the Data Controller will provide a register to track the requests for intervention.
Changes to this Policy – The data controller reserves the right to make changes to this Privacy Policy at any time by giving notice to users on the website www.eveprjct.com Therefore, please consult this page often, referring to the date of last modification indicated at the bottom of the policy. In case of non-acceptance of the changes made to this Privacy Policy, the Data Subject may request the Data Controller to delete their personal data. Unless otherwise specified, the previous Privacy Policy will continue to apply to personal data collected until then.